Will I lose my certificates or progress if I go back to Free?
No. If you cancel your Pro membership and return to the Free plan, all certificates you earned and your course progress will remain linked to your account.
You will still be able to:
- View and download certificates earned during your Pro access
- See your course progress and which modules you've completed
- Resume watching course videos (videos remain free to access)
What changes when your Pro plan ends
Your access to Pro features will remain active until the end of your current billing cycle. After that:
- You will no longer have access to Pro-only features (quizzes, labs, certificates for all courses).
- Your account will automatically switch to Free at the end of your billing cycle.
- Your progress will be saved for up to 180 days, and you can pick up where you left off if you upgrade again during that period.
- You won’t be charged again unless you choose to re-upgrade
Why it matters
You can explore and learn freely with Pro, knowing that your progress won’t be lost if you downgrade later. And if you decide to return to Pro in the future, you can pick up right where you left off.
Still need help?
If you have more questions or encounter any issues, please create a support ticket here. Our team will review your request and get back to you as soon as possible.