How do I request a refund for my Pro membership?
If you believe you were incorrectly charged or would like a refund, this article shows you the steps to follow.
When to request a refund
- You notice an incorrect charge.
- You were charged after canceling your subscription.
- You believe there has been a billing error.
How to request a refund
To request a refund, please please create a support ticket here. Our team will review your request and respond as soon as possible.What happens next?
Once your request is received, our Support team will investigate and let you know the outcome. Approved refunds are processed back to your original payment method.
Still need help?
If you have more questions or encounter any issues, please create a support ticket here. Our team will review your request and get back to you as soon as possible.